Terms & Conditions
Special for YOU. Special for US.

These terms and conditions (the "Agreement") govern the use and access of application and website including any content, functionality, product, and services offered by EventStan (Hereinafter referred to as the "we", "us" or "Company"), incorporated in Dubai under license no. 4204 with its address : Dtec, Techno Hub, DSO, Dubai
This agreement is entered into between you as the client (Hereinafter referred to as the "you" or "Client") and company (Referred to individually as a "Party" or collectively referred as the "Parties".), where you wish to use the website or application to engage event service professionals or an entity who provide such product and services (collectivity or individually referred to as "Professional/s") who wish to provide professional services related to events to you using the EventStan application or website . If you do not agree to accept and be bound by this agreement, you must immediately stop using the EventStan application and website.
The Parties wish to enter into this agreement setting out the terms and conditions for both the parties.

Article 1: GENERAL

This agreement constitutes a legally binding agreement between company and the client. The website and application are owned by EventStan FZCO with all requisite rights and license to authorize Company to engage with the Client as set out in the agreement.You acknowledge that the Company platform serves as a venue for the online distribution and publication of information submitted and exchanged between client and the professionals, reservation for professional services and by using, visiting, registering for, and/or otherwise in the website or application including hiring any professional, render any services presented, promoted and displayed on the company platform, by clicking on the “I have read and agree to the terms and conditions”.


You hereby certify that (1) you are a client, (2) you have the authority to enter into this agreement, (3) upon confirmation of a booking by you, you authorize to transfer of payment for professional services requested from website or application of company, and (4) you agree to be bound by all terms and conditions of this agreement and any other documents incorporated by reference. (5) you confirm that you are at least 18 years of age or the age of majority in the relevant jurisdiction, whichever is greater, and are fully able and competent to enter and comply with this agreement.

Article 2: General Terms

Company enables client to render services on the company application and website. While company as a marketplace helps facilitate transactions that are carried out on the company application and/or website, the client acknowledges that company is a technology service provider and is not providing the professional services. The professional services are provided by the third-party who are independent contractors and are not employed by company. The client agrees that, in accepting this agreement, it does so to render services in order to connect with different professionals for availing professional services related to events mentioned on company platform.

Registration of Account

Client must create an account in order to use some of the features offered by the company. Use of any personal information client provide to the company during the account creation process is governed by our Privacy Policy. Client must keep the password confidential and client is solely responsible for maintaining the confidentiality and security of his account, all changes, updates submitted through client’s account, and all activities that occur in connection with client’s account.
Client may also be able to register to use the Services by logging into his account with his credentials from certain third-party social networking sites (e.g., Facebook, Google, etc). In this case, the client confirms that client is the owner of any such social media account and that client is entitled to disclose his social media login information to company. Client authorizes company to collect client’s authentication information, and other details that may be available on or through client’s social media account, consistent with his applicable settings and instructions.
In creating an account, client warrants to company that all information provided to company in such a process is true, accurate and correct, and that clients shall update his information as and when necessary, in order to keep it accurate.
Client shall be responsible for all activities that occur in client’s account. Client agrees to notify company immediately of any unauthorized use of his/her account in order to enable company to take necessary corrective action. The client agree that client shall not allow any third party to use clients account for any purpose and that client shall be liable for such unauthorized access.
By creating an account, Client agrees to receive certain communications in connection with company’s Platform or Services. For example, client might receive comments from other Customers, or other Customers may follow the activity to do on client’s account. Client can opt-out or manage your preferences regarding non-essential communications through account settings.

Reservation of Services

Client shall be solely responsible for the services the client chooses and books via company application or website on the basis of the availability, pricing, reviews & ratings. By booking professional(s) via company website or application, client agree to working with these professional(s).

Clients Representations

Client represents and warrants to company as follows:
  1. The client undertakes that they shall conduct itself in accordance with all applicable laws, in respectful manner and allow professionals a safe and conductive environment to provide the services.
  2. The client agrees that they will be solely responsible to ensure its own safety and security and that of the professionals.
  3. The client ensures not to undertake or assist in any unlawful or illegal activity.
  4. The Client has full right and power to enter into and act according to the terms of this Agreement, and that such acts shall not violate any obligation between Client and company or any third party.
  5. The Client agrees that use of company platform of first party is solely at Client’s risk.
  6. The Client warrants that payment for services render through company website or application will be uninterrupted and timely.
  7. The client may have the right to provide a rating and feedback of the professional on the company website and application. Such feedback must at all times, comply with the applicable laws of jurisdiction.

Company’s liability

  1. Company shall be liable to rectify any technical issues related to the website and application promptly.
  2. Provide the Client with access to client’s registered account to reserve any services, to visit and to provide rating and feedback.
  3. Company obliges to issuing a payment summary to the client for the fee paid.

Content Removal

Company reserves the right in its sole discretion, at any time and without prior notice, to remove, block, or disable access to any Content that Company, for any reason or no reason, consider to be objectionable, in violation of the Terms and conditions or otherwise harmful to the services or professional. Subject to the requirements of applicable law, company is not obligated to return any of the Content to second party under any circumstances.

Return and Refund

In Certain Cases, and within Certain limits, a payment shall be refunded to the client within seven (14) working days if client is responsible for cancellation of the booking. In case, where Professional with reasonable grounds cancel the booking, company shall refund the payment to client within four (10) working days.


(a)General. This clause shall govern all disclosures of Confidential Information between the parties. The existence of terms and conditions and any disclosure of confidential information related to parties shall be considered Confidential Information. In accordance with the terms of this agreement and any information such as identification information (including, without limitation, client information and personal information of any variety acquired parties pursuant to this agreement or in connection with the performance of the work and regardless of the source; transactional, sales and activity information; and client profile information (all of the foregoing collectively “Client Information”). However, company will have the right to compile and use aggregated data derived from client information and/or from professional, and data and other sources, for company’s internal business purposes.
(b)Privacy Policy For the purposes of this clause, “Personal Information” means any information provided by client or collected by professionals in connection with this agreement
  1. that identifies or can be used to identify, contact, or locate the person to whom such information pertains, or
  2. from which identification or contact information of an individual person can be derived. Personal Information includes, but is not limited to: name, address, phone number, fax number, email address, EID number or other government-issued identifier, bank and credit card information. Additionally, to the extent any other information is associated or combined with Personal Information, then such information also will be considered Personal Information.
Company’s Privacy Policy describe policies and procedure on the collection, use and disclosure of client’s information when client use the service and provide information about client’s privacy rights and how the law protects client.Company use the personal data to provide and improve the service. By using the services, client agree to the collection and use of information in accordance with privacy Policy.

Intellectual property rights

This agreement does not transfer any intellectual property or rights owned by the company or any third party to the client. All the rights, title and interest in and to such property will remain solely with the company. All trademarks, service mark, graphics and logos used in connection with website and application of company are vested in company. Client do not have the right to reproduce or use any trademarks of company and/or third party. Subject to the terms of this agreement, the company grants the client a limited, revocable non-exclusive right to use and access the website and/or application solely for the purpose of rendering the professional services.

Article 3: Additional Terms

Force Majeure

Company shall not be liable for nonperformance under this agreement for any delay, hindered or prevention in performing hereunder if such delay, hindered or prevention is caused by conditions beyond its control includes War, Natural Disasters and other occurrences recognized as such according to international practice or as agreed upon by the parties.


The client shall indemnify, defend, and hold the company and its representatives harmless for any loss or damage by the professionals. Furthermore, the client agrees to hold the company harmless against any loss or damage, save in cases of gross misconduct or negligence by the professionals, its representatives.


Company may terminate this agreement by providing a written notice to the client. The company possess the advantage to terminate this agreement in the event when client engages in inappropriate acts/omissions or has committed a breach of this agreement. Upon termination of this agreement for any reason, the right of clients to use the services and client account will cease immediately. Termination of this agreement will not prejudice any rights of the parties that may have accrued prior to such termination.


Any and all notification with regard to this agreement shall be conducted in written form and delivered either in person or via official email. Any notice shall be deemed to have been received at the time of delivery if sent by email, if sent in person then on the date of delivery of such notice.


If any provision of this Agreement will be held to be invalid or unenforceable for any reason, the remaining provisions will continue to be valid and enforceable. If a court finds that any provision of this Agreement is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision will be deemed to be written, construed, and enforced as so limited.

Entire Agreement

This Agreement contains and constitutes the entire agreement of or among the Parties with respect to the subject matter of this Agreement, and supersedes all other prior or contemporaneous understandings, communications, commitments, undertakings, representations and agreements, oral or written, expressed or implied, of or among the Parties with respect to the subject matter of this Agreement.

Application Law and Dispute Resolution

This Agreement shall be interpreted under and governed by the laws of the United Arab Emirates. This agreement shall be construed and the respective rights of the parties hereto determined according to the law of United Arab Emirates. Exclusive jurisdiction of all matters arising under this agreement shall be vested in the Dubai courts. And the parties hereto expressly consent and submit to such jurisdiction

Amendments and modifications

Company reserves the right, at their sole and absolute discretion, to change, modify, supplement or delete any of the terms and conditions.


The client may not assign or transfer any of their rights, interest or obligations under the agreement to any third party without the prior written consent of company. Company may assign its rights and interests under this agreement to any person whosoever.


Paragraph headings used in this Agreement are for reference only and shall not be used or relied upon in the interpretation of this Agreement.